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Calaveras County CUPA

Calaveras County CUPA

Calaveras County CUPA

Calaveras County CUPA

Environmental Management Agency, 891 Mountain Ranch Road, San Andreas, CA 95249


Calaveras County is located in Northern California just east of Stockton in the foothills of the beautiful Sierras. Although it has a total population of just over 50,000, this rural county’s natural beauty and resources are bigger than life. Calaveras boasts a spectacular scenic byway and Big Trees State Park with Giant Sequoias, truly incredible giants chronicle more than 2000 years of majesty. Steeped in history and folklore, authors such as Mark Twain and Black Bart told of the rough and tumble gold rush era. Today you can relive these yesteryears in the town of Columbia, where you can pan for gold or ride a stage coach. Enjoying its rich history, slower pace and natural beauty are what Calaveras County is all about.

Unified Program Agencies come in all sizes. This time we will find out about life as a smaller rural agency when we hear from Lisa Medina, Environmental Health manager for Calaveras County. Lisa joined Calaveras County in 2016 coming from San Joaquin County, Lisa is well versed in all CUPA and traditional Environmental Health programs with more than 21 years of experience. Calaveras Environmental Management Agency is comprised of several departments namely Environmental Health, On-Site Waste Water, Air Pollution Control, Agriculture Weights and Measures and Animal Control, yes they certainly to do more with less.  Calaveras was certified as a Unified Program Agency (UPA) in 2002 and former CUPA and Environmental Health manager Jason Boetzer was named as an Outstanding CUPA individual in 2007.

The challenges for rural UPA’s are much different than their urban counterparts. All Unified agencies have the same regulatory responsibilities but the methods of implementation are as diverse as the State in which we live.  Like most rural CUPA’s, Calaveras’ staff members are trained to be proficient in all areas, as many as 15 different programs. This generalist approach requires extensive training and represents a significant investment in each employee. That makes the well-rounded rural inspector a prized commodity explaining why smaller CUPA’s have become the training ground for larger agencies that offer higher salaries. When a rural CUPA loses one person it is a huge loss since the CUPA program may have only two or three staff, so attracting new employees is an ongoing effort. A career as a rural county inspector isn’t for everyone but may be perfect for professionals seeking a quality of life and the natural beauty that come with this job. So, whether you are at the beginning or end of your professional journey always consider rural options.

Large geographically, but with fewer businesses, a challenge looming on the horizon is the requirement for all Single Walled Underground Storage Tanks to be removed by 2025. The high cost of owning and operating UST sites has resulted in fewer retail gas stations. Assisting UST owners in identifying options and a plan of action are a priority for Calaveras EMA. This issue is a major concern for many rural agencies due to the dwindling number of sites able to comply with the mandates and the fact that there is still a critical need for a dependable fuel supply countywide. More on this topic as it gets closer.

The communication between UPA’s and state agencies continues to improve and is critical to the Unified Program’s success and guidance. This type of collaborative communication provided by our state partners is essential for consistency statewide. The Technical Assistance Groups (TAG’s) and regional meetings provide a venue for collaboration and problem solving where CUPA and state staff work together to identify issues and develop solutions. A new and improved CUPA evaluation process is another mechanism for refining the program and gives CUPA’s important feedback on implementation and administration. In the end, the continuing development of this mutually beneficial relationship between CUPA agencies and their state counterparts makes the CUPA program a perfect example of the success that can be achieved when you work together toward a common goal.

Complex and changing regulations makes keeping current on all things CUPA challenging. Thankfully, the resources available have improved and many agencies rely on them now more than ever. Resources like the CUPA Forum and Cal EPA websites, the annual CUPA training conference, participation at regional meetings and Technical Assistance Groups help to provide information and guidance to agencies statewide. Training is a constant need and Calaveras has found the Rural Training Assistance grant, funded by the CUPA Forum Trust, particularly beneficial for training new and seasoned staff. The grant provides classroom and/or field training in all CUPA programs free of charge to rural agencies, check it out at

Just implementing the Unified Program is quite a challenge which sometimes is impacted by unforeseen circumstances.  The County was decimated by the Butte fire in 2015.  Large emergencies like wildfires quickly overwhelm local agencies and may impact their programs for months or years. The fire lasted weeks but the recovery and clean up has lasted years and Calaveras EMA had multiple roles. That makes the CUPA Forums efforts on mutual aid to assist in the support and recovery increasingly important as wildfires and earthquakes are not going away.

The Calaveras EMA is a shining example of the many small rural agencies that must combine multiple disciplines from Environmental Health, CUPA and Air Pollution Control in order to maximize their efforts to do more with less. Past, present and future ability to successfully administer a myriad of programs and respond and endure natural disasters is why Lisa dubbed Calaveras “The Little CUPA that Could”.

Contra Costa County Health Services Department

Contra Costa County Health Services Department

Contra Costa County Health Services Department

Contra Costa County Health Services Department

4585 Pacheco Blvd., Suite 100, Martinez, CA 94553

There are 113 CUPA and Participating Agencies in the state, some are urban, some are rural and some are a mix. One of the biggest challenges regulators often face is that mix of industrial and residential areas. I recently had a chance to catch up with an old friend, Randy Sawyer. Randy is the Deputy Director of Health Services for Contra Costa County he has been a member of the CUPA Forum Board since 2005 and has a degree in chemical engineering.

Contra Costa is one of the nine San Francisco Bay area counties. Home to just over one million residents, Contra Costa has many communities located in the rolling hills along the San Francisco and San Pablo Bays. Martinez is the county seat with diverse communities including Richmond, Walnut Creek, Concord, Hercules and San Pablo to name just a few. There is plenty of open space here with the East Bay Regional Park boasting more than 120,000 acres of recreational opportunities. It also has it’s share of industry with 3800 facilities and 40 Cal ARP sites that include four refineries. Industries chose the area because of the access to water, rail, ground transportation and open space, but the workers needed to live nearby and soon the communities started to grow.

The Contra Costa CUPA has a staff of 35 which includes the inspection staff and administration. The interface between the ever-expanding suburbs and industry is a challenge for every CUPA but in the densely populated Bay Area it presents challenges for inspectors, responders, residents, health officials and more. The regulation of heavy industry and refineries requires adequate technical support and Contra Costa has that with 6 engineers on staff. Randy has been with the county for 29 years so he has seen how it has changed.  In the 1980’s and 1990’s there were a number of chemical related incidents like the oleum release in 1993 where 20,000 residents sought medical attention, Randy remembered it vividly. It was incidents like that or the now rare flaring events and refinery fires that prompted the county to take steps to improve industry safety. The County demonstrated their commitment to protecting the community and industry workers in 1998, that is when their Board of Supervisors adopted an Industrial Safety Ordinance (ISO).  The requirements of the ISO, aimed to prevent chemical accidents, are some of the most stringent in the United States, if not the world. The goal is for facilities to implement safety programs, instill a safety culture and management systems that prevents incidents that could have detrimental impacts to the surrounding communities. The success of the implementation of the Industrial Safety Ordinance has been recognized by the United State Chemical Safety and Hazard Investigation Board, by Congress with presentation to two Senate subcommittees, and California adopted regulations for petroleum refineries that used the Industrial Safety Ordinance as the model. Another tool that helps protect everyone is the Community Warning System, the system alerts residents in the event of a chemical release and is now used for all emergencies and has helped improve community awareness and safety.

All of the work they have done has paid off essentially because industry does not want accidents either, so working together they have improved compliance. That is a good thing since this CUPA does it all and is the primary response agency for all haz mat emergency response calls in the county. They have 18 haz mat specialist trained team members with 6 members on call 24/7. Randy knows that work the CUPA’s are doing has helped reduce the number of emergency response calls significantly.

Randy has also seen how the CUPA’s have all worked together, improving coordination with Cal EPA, Cal/OSHA and Air Quality, identifying and resolving training issues, providing training guidance and assisting each other with those unique high hazard facilities. Randy was the Forum’s Cal Arp coordinator and was always there to assist large and small counties with training, technical support, inspections and was part of the Refinery Task Force which is ongoing. Randy also lent his expertise to the APSA program helping to develop the now mandatory 24-hour APSA training, this training significantly improved consistency in the delivery of the APSA program statewide.

As a longtime CUPA manager and board member Randy appreciates the changes that have occurred over the years and he has worked hard to make them happen. The CUPA Forum and the CUPA conference have increased networking helping to unify local agencies, providing a common voice. The AEO process has improved and streamlined enforcement and has helped to validate the work inspectors do daily across the state. The CUPA evaluation process has been a work in progress and should be more of a learning process for both the local agency and state evaluators. It is hard for state agencies to come in and evaluate local programs that all have different issues, staffing and demographics but with continued collaboration and feedback we can improve the process. The other big change is the introduction of CERS, which is a good idea and is a helpful tool which has reduced much of the paperwork. One of the repercussions is now staff spend more of their time on the computer, which means less field time.  CERS along with files being assessable electronically has improved inspection efficiency.  It has been a learning curve that continues using CERS to assist our inspection efficiency.  This data is necessary so it was a tradeoff until staff became comfortable with paperless inspections, getting the data into CERS efficiently and making improvements over time.

So if you ever have a chance to visit Contra Costa County you can rest assured that everyone is working to keep this community safe. It is because of the dedicated Contra Costa County’s CUPA staff and the partnership with other CUPAs through the CUPA Forum and the dedicated staff of CUPA’s around the state that are often unseen but always vigilant protectors of people and the environment.

Fresno County - HazMat Compliance - The Designated CUPA

Fresno County - HazMat Compliance - The Designated CUPA

Fresno County - HazMat Compliance - The Designated CUPA

Fresno County - HazMat Compliance - The Designated CUPA

1221 Fulton Street, Fresno, CA 93721

Fresno County A Place in the Sun

Our CUPA profiles have taken us to every part of California from San Diego in the south to Modoc in the far north, each of them unique in their own way. Our profile this time takes us to Fresno County which was founded in 1856 and is in the heart of the San Joaquin valley. Fresno is consistently the most productive agricultural county in California. The county has 1.88 million acres of the most productive farmland in the world with the top agricultural products being almonds, grapes, pistachios, and dairy, those are just a few of the items grown there since Fresno has more than 350 different crops and turns out more than 8 billion dollars in agricultural products annually. Fresno has more than just agriculture though with the Giant Sequoias and Kings Canyon National Parks, dozens of lakes, and rivers and two national forests, Fresno has more than its share of natural beauty.

In order to get the full scoop on the Fresno CUPA I was able to track down Vince Mendes, a Fresno native and an old friend. Vince is the CUPA manager and has been with Environmental Health for 33 years. Fresno Environmental Health has a staff of 70 and implements all the traditional EH programs from food, dairy, recreational health, organized camps, solid waste, animal control and of course the CUPA program. The Fresno CUPA was certified in 1996 and Vince has been there since the beginning. They currently have a staff of 12 with 2 supervisors and are the CUPA for the entire county, implementing all the CUPA program elements.
Each CUPA has their own challenges and Fresno is no different with over one hundred and sixty Cal ARP sites. While many areas have seen a reduction in Cal ARP Facilities the Ag community in Fresno relies on the cold storage and other ammonia dependent facilities, there are one hundred Cal Arp ammonia sites alone. To support their local business partners, the Fresno CUPA hosts workshops, training and provides outreach to help operators understand and comply with these complex regulations. Staff has developed a rapport with their business partners and use the inspection process as an educational opportunity to facilitate compliance, which is a mutually beneficial because the inspection staff are constantly learning from industry and vice versa. Industry staff are also partners in the annual Ammonia Safety Day, hosted by Fresno and Kern counties, an event that helps all operators. This has significantly reduced the number of releases from Cal ARP facilities making them safer, this CUPA should know since they also respond to Haz Mat emergency response calls, education solves a lot of problems. In addition to providing training for Cal ARP facilities Fresno also provides training for hazardous waste generators with either half day or full day training to help industry comply.

To keep staff trained on the latest changes, like most CUPAs they rely on the annual CUPA conference. In response to the pandemic the conference has been conducted virtually the past two years, but it is still the best training around. One of the things Vince likes about the CUPA program is that CUPAs are always helping other CUPAs and Vince and his staff are regular contributors to the conference, sharing their knowledge and experience. Everyone wants the conference live but that is not possible right now, having more online training throughout the year would help since the CUPA program is constantly changing. Fresno has their own in-house training for new staff each month, staff are trained in all programs from food to CUPA, Fresno is also an Administering Agency for REHS training helping staff become competent in all programs. All CUPAs were not created equally and what works in LA or San Diego may not work in smaller or more rural or geographically different areas. Fresno is by no means small with a current population of one million and 4000 facilities in their Unified Program inventory, but they are unique. Fresno is a large county covering 6000 square miles with 25% of the population below the poverty level and 44% with English as a second language, it is demographically a very diverse county. Fresno works with all businesses to comply and encourages them to reduce the number of hazardous materials stored or to use contractors to perform applications rather than storing chemicals on site also working with the growers to reduce drift from applications and exposure to ag workers, all of this to build a healthier community.

Like everyone the worldwide pandemic changed everything with staff working remotely or being reassigned as a contact tracer or liaison, compounding that was the Creek Fire which burned for a month and drained more of their resources for the clean-up and recovery. Staff worked remotely throughout the pandemic, using tablets connected the staff, in turn staff became more proficient and comfortable using the tablets, conducting inspections, and transferring data.

In the end as Vince says we all drink from the same cup and live in the same community. Their approach of focusing on outreach and education has improved compliance, helping business comply is this CUPAs mission, that's why so many of them say thanks you. Business friendly but not blind the Fresno CUPA is tough when they need to be following up on non-compliant facilities, but enforcement is not always the answer. Stressing education providing resources and making sure that once they inspect a facility it will be safe for the next 1000 days is important because that is when theyll be back to inspect typically, that is Vince's 1000-day rule. Building a stronger, healthier, and more environmentally compliant community takes time, commitment, and dedicated staff and that is what you will find in Fresno. So the next time you are driving down Interstate 99 stop in Fresno and take in some of what it has to offer, you will not be disappointed.

Long Beach CUPA

Long Beach CUPA

Long Beach CUPA

Long Beach CUPA

2525 Grand Avenue, Long Beach, CA 90815

Long Beach CUPA, One of a Kind

The Certified Unified Program Agencies (CUPA) were established in 1993 with the passage of Senate Bill 1082 with the first CUPA certified in 1996. In those formative years there was some passionate and lively debate as to what agencies should be certified to administer this new program. Local Fire and Health agencies that were already engaged in regulatory affairs stated their cases as to who was better prepared to implement this complicated regulatory effort. Well we have learned a lot in the ensuing years and the CUPA program has matured and is now a model regulatory program which has improved compliance, consistency, consolidation and coordination across California.

There are currently 119 agencies implementing the CUPA program and it is an even split between local fire and health agencies. Long Beach is a city with a population of 470,000 located 20 miles south of Los Angeles. Long Beach is one of eight CUPAs in L.A. County. The Long Beach CUPA is one of the most unique models in the state. They have divided the implementation of the program between their fire and health agencies. In order to learn more about the long Beach model I recently Zoomed in to Long Beach and got the scoop on it from Linda Kolinski. Linda is the CUPA Program Coordinator for Long Beach Bureau of Environmental Health and has been for the past twenty plus years. In addition to administering the Long Beach program Linda is also a long time CUPA Forum board member, conference contributor and was recently appointed the CUPA Forum Trust Chair.

Long Beach has a history of being independent and unique, the 2000 census identified it as the most ethnically diverse city in the country, they are one of only three cities in California to have their own health dept., they have their own Municipal water Dept., Oil and Gas Dept., a municipal airport and they even have their own seaport, so they really do like their independence. That is why it is no surprise that their CUPA program is special. The Long Beach CUPA has a staff of 13 with four inspectors in the fire agency performing the UST, AST and Business Plan inspections and four inspectors in Environmental Health performing Hazardous Waste, Tiered Permitting and the Cal ARP program plus Linda the Program Coordinator, one supervisor, a CUPA Manager and one clerical staff each at Fire and Health. Long Beach has harnessed the best of both worlds by blending their inhouse Fire and Health resources.

Long Beach is home to the 2nd busiest seaport in the nation and regulates more than 1500 businesses. As a seasoned regulator Linda knows the key to a high rate of compliance is excellent outreach and education. The Long Beach staff pride themselves on customer service, getting out in the field, educating and developing personal relationships with business owners and that is what gives this program a small-town feel. This approach has led to operators being more willing to ask questions and ultimately a higher rate of compliance. The California CUPA model has improved compliance and made businesses and people safer while protecting the environment.

The Pandemic has certainly affected their inspection program. All staff were working from home from March to May. Initially a major effort was made to capture email addresses for non CUPA facilities to enable communication on a mass level. They were also able to catch up on CERS reviews and Cal ARP audits. All UST and AST inspections have continued to be conducted during the pandemic since these inspections can be performed while practicing social distancing. 2020 will be an aberration for all the CUPA agencies in the state. Public and employee safety is a priority and public health guidelines i.e. stay at home orders, business closures and social distancing have made in person inspections extremely challenging if not impossible, so no one is going to meet their inspections goals this year. 2020 was the year to catch up on CERS reviews, Cal ARP and other administrative tasks. What Long Beach also has done is to improve the communication with businesses via emails, phone contact and education and outreach.

The Long Beach CUPA, while it is a unique model with a blend of Fire and Health staff, they have the same goal for every business and that is compliance and safety. Linda and her staff have forged a mutually beneficial relationship with the regulated community by focusing on education, outreach and interpersonal relationships that create trust and assistance. The business community is fortunate to have an agency they can count on to provide accurate information and guidance. Long Beach is a model CUPA in many ways and they did it their way. In fact, in addition to implementing the CUPA programs, their staff also respond to hazardous materials incidents 24/7 everyday of the year, they perform business license, medical waste, body art and community noise inspections and also provide site mitigation/clean up (non-LOP) assistance, now that is efficiency

So if you are ever in the area and want to take in some of the most beautiful sights in California visit Long Beach and you will not be disappointed. You will find 11 miles of gorgeous coast line, the Aquarium of the Pacific and the Queen Mary, you can also be sure that the Long Beach CUPA will be on duty to protect the people and the environment.

Los Angeles City Fire Department CUPA

Los Angeles City Fire Department CUPA

Los Angeles City Fire Department CUPA

Los Angeles City Fire Department CUPA

200 N. Main St, Los Angeles CA 90012
(213) 978-3680

The City of Angels Has Raised the Bar

Our CUPA profiles have taken all over the state of California from small rural counties to our state capitol, the city of Los Angeles is our feature CUPA this time. LA city is one of the oldest and most iconic cities in the state with deep cultural roots and numerous diverse districts, it is the home of the movie and television industry, famous destinations like Venice beach, wineries, amusement parks, museums and much more. The city has hosted the summer Olympics twice and is the host of this years Superbowl, the LA city economy generates over one trillion dollars annually. As the second largest city in the nation, the shear size and density presents a unique challenge in administering the CUPA program. To put it in perspective, consider that LA city is more populous than 24 states with almost 4 million residents packed into 500 square miles, that equates to 8,000 people per square mile, one of our recent profiles featured a county with 2 people per square mile. While rural CUPA agencies struggle with staffing, training and administration an urban behemoth like LA city has their own set of challenges. I was able to sit down with Royce Long and Steve Hamilton of LA city fire to find out how they have handled the challenge.

LA City Fire Department CUPA utilizes 17 fire inspectors, four fire inspector IIs, two captains, 6 civilian inspectors and ten admin staff to implement the Unified Program, it has one Participating Agency in LA County Fire that performs the hazardous waste inspections. Like many agencies, LA City has had their own struggles with the Unified Program implementation. In 2016 the program was on a Program Improvement Agreement with the state due to significant program deficiencies. That is when Royce arrived, having come from Orange County where he had been with that CUPA for a dozen years. It took time and effort that required listening to everyone's input, establishing committees for each program, training and initially just cleaning up the office. Royce and his team worked together to implement changes, improve working conditions, intensify training in all areas and provide much needed infrastructure. It all worked, LA city CUPA received Cal EPAs Environmental Achievement Award in 2017. As one team member said they went from zero to hero in just two years, an amazing accomplishment in which they found the input and advice from the state program evaluators helpful. The LA city CUPA has built a strong team that not only implements the Unified Program but makes it a valuable asset that provides critical information to responders.

This CUPA does inspections and enforcement, with an inventory of about 10,000 facilities they just do a lot more than other CUPAs but it is some of the potentially lifesaving innovations that really standout. Since the legalization of cannabis in California, illegal THC extraction labs or Butane Honey Oil (BHO) labs have become a hazard across the state, staff has estimated that there are hundreds of Illegal BHO labs in the city, each one a potential time bomb. The City is experiencing reckless and unlawful commercial storage of butane and nitrous oxide both of which are closely attached to the new cannabis market. Unfortunately, the mismanagement of the hazardous materials has been responsible for numerous explosions and fires across the city. These incidents have also resulted in severely injured first responders and major property loss. On Saturday, May 16, 2020, at approximately 18:27:00 hours, the Los Angeles City Fire Department (LAFD) responded to a structure fire at in the Skid Row area of downtown Los Angeles. The first arriving resources found a one-story commercial building with light, intermittent brown smoke showing from the top of two closed rolling steel doors. The subject occupancy was doing business as a wholesale distributor to dispensaries and smoke shops, and it had closed for the day prior to the time of alarm. Conditions noticeably worsened over the next several minutes. Initially, members described a notable change in smoke emitting from the front of the structure, and then a rapidly increasing freight train or jet-like sound, accompanied by rapid and escalating popping-like noises. Subsequently, companies initiated a rapid retreat both off the roof and out of the building. As firefighters began initiating their escape, a large volume of smoke ignited, and then immediately following, fire blowtorched out of the front of the occupancy, across the street, and out of the rear portion of the roof. As a result of the catastrophic fire event, just eleven (11) minutes into the incident, twelve (12) firefighters were injured. The injuries were sustained when the firefighters were engulfed by a large volume of fire, some while retreating from interior firefighting positions, and others as they were descending the aerial ladder. All told, eleven (11) firefighters sustained minor to critical burns, and one (1) additional firefighter suffered a lower extremity injury. A subsequent investigation revealed thousands of pounds of undisclosed butane stored in unlawful conditions.

The Fire Prevention Bureau (FPB), which includes the CUPA Section, has responded to the issue using the following strategies:

- The CUPA Section, in conjunction with their software vendor, and the Joint Hazard Assessment Team (JHAT) and Fire Operations, developed a new software called PEAC that overlays hazardous materials storage locations throughout the City with the name, volume and site map of the hazardous materials. This information is also being provided on the fire engine computers so that first responders are clearly aware of the hazardous materials at an incident before they arrive onsite. This is a first in the nation and goes a long way to protecting their first responders which is the goal of the CUPA program. The success of the PEAC program is now being recognized outside of our City borders and now other SoCal Fire Departments are planning on making the software available to their hazmat squads.

- LAFD CUPA is now part of a nationwide butane taskforce whose goal it is to control the import of illegal butane from overseas and ensure those who store or handle the material are identified and appropriately regulated.

- FPB developed an online referral form so that engine companies that identify potentially unregulated businesses can easily complete the form while in the field and refer it to FPB for follow up and permitting

LAFD CUPA worked with the CUPA Forum Board to develop the following state legislative proposals:
- amend the hazardous materials retail exemption so that high hazard hamzat in large volumes would not be exempted from disclosure;
- Suppliers of hazardous materials will be required to keep records of hazmat sales and make them available to the UPAs.
- Provide UPAs with the authority to direct hazmat handlers, especially illicit operators, to identify where hazmat where will be relocated in the event of a hazmat incident to ensure the receiving location is appropriate and the jurisdiction is aware of the storage.

Using drones equipped with combustible gas indicators that detect flammable atmospheres and other toxic gases, a radiation monitor and a thermal imaging camera they are able to remotely monitor potentially hazardous events. LAFD CUPA have spent many years developing out their Unmanned Aerial System (UAS) program which includes certifying drone pilots, working with vendors to mount hazmat meters on the drones that feed data real time back to the operators and incident commanders simultaneously. LAFD CUPA is also working with a major drone manufacturer to develop the next generation of drones that are designed for first responders and hazmat investigators. The new drone program will enhance the CUPAs investigations capabilities that relate to hazardous materials spills and clean up. This demonstrates the value integrating the Unified program with operations to help inform and protect responders and make the entire community safer.

LA City has built a team that in addition to the Unified Program staff includes over 3000 firefighters providing access to vital facility information and a convenient way for them to report potentially hazardous sites to the CUPA for follow up. While doing the required inspections and enforcement is the responsibility of every Unified Program Agency, LA city has shown the benefit of going well beyond the minimum standards. They have also demonstrated tremendous resiliency in resurrecting a program struggling to get by and making it a shining example of what it can be, a program staff is extremely proud of, and they are not done yet. Our CUPA profiles highlight compliance strategies and innovations that agencies across the state use to improve compliance, educate industry and make our communities safer. The LA City Fire CUPA epitomizes this and the drone program is only one example, they have also gone completely paperless, have an internship program helping with CERS and joined the Refinery Task Force the list goes on So the next time you visit tinsel town take comfort in the fact that thousand of highly trained individuals are vigilantly protecting this national treasure.

Los Angeles County Fire Department/CUPA Program

Los Angeles County Fire Department/CUPA Program

Los Angeles County Fire Department/CUPA Program

Los Angeles County Fire Department/CUPA Program

5825 Rickenbacker Rd, Commerce, CA 90040

The 58 counties in California each present their own challenges for implementing regulatory programs like the CUPA program. Some counties struggle with covering large geographic areas with limited staffing or others deal with wildfires and natural disasters. LA County our featured CUPA this time has their own unique set of challenges. While LA county is the 11th largest county in the state it is also the most populous county in our nation, with a population of more than 10 million which is about the same as some countries like Greece, Norway or Sweden. The LA County economy has an annual GDP of one trillion dollars, includes 88 incorporated cities and is one of most ethnically diverse urban areas in the world. Although geographically large with densely populated urban areas, it also lays claim to some spectacular natural beauty from the Santa Monica, San Gabriel mountains and the Mojave Desert to its gorgeous and expansive beaches on the Pacific coast.

I was able to get the Health Haz Mat Chief Mario Tresierras, to sit down and let me know how its done in LA County. The county CUPA program here is administered here by LA County Fire, a huge agency with 4,775 employees, the Health Haz Mat Division (HHMD), which implements the program, has 90 technical staff and 31 administration staff with 6 temporary employees. There are actually eight CUPA agencies in this county, that makes the CUPA program here more complicated than most, not only is LA County Fire a CUPA but they also have 8 Participating Agencies (PAs) and they are the PA for three other agencies. It takes all these agencies working together to get the job done here. Historically when the CUPA program was formed, Counties had to apply and cities had the option to apply for all or parts of the program, which explains the multiple agencies involved. This also means there are lots of checks and balances, LA County evaluates their PAs, LA County is evaluated as a PA and the state evaluates them and the other CUPAs involved, that is a lot of evaluating to make sure the citizens are protected, and the program is coordinated, consolidated and consistent.

The sheer numbers here are staggering, the Health Haz Mat Division has 26,288 regulated facilities with 35,532 program elements, they perform 11,844 inspections each year with an annual budget just over 28 million dollars. Their inventory includes all the normal sites like auto repair, manufacturing and dry cleaners just a lot more than most places, they also have a number of high hazard or complex sites including three refineries, airports, aerospace, universities, sports venues, universities and gun ranges. Like every CUPA agency they do inspections and the enforcement that is required. What is unique is that the HHMD is the only CUPA in the state that has staff dedicated to enforcement with one supervisor and 4 investigators. This helps keep a level playing field, catch those that flagrantly violate environmental laws and validates the hard work the inspection staff does every day. This robust enforcement program utilizes the Administrative Enforcement Orders (AEO), they had 50 AEO hearings last year, and uses the County and City attorneys or the US Attorney General for more egregious violations.

Consistency is a cornerstone of the CUPA program and that is achieved through training. The HHMD puts all new staff through a two and a half month basic training before they ever go out in the field. Like many CUPA agencies in the state they rely on and support the annual CUPA Conference put on through the CUPA Forum for ongoing and specialized training. Last year they sent 55 staff to the conference for training but also as trainers, sharing their knowledge to help other CUPA staff learn, this all helps make the program consistent statewide. HHMD was a founding member of the CUPA Forum with a participating board member since its inception. Mario is carrying on that tradition as the PA representative for the board and the Emergency Response issue coordinator.

Emergency Response is nothing new to Mario, he was the supervisor for their emergency response program before his promotion to Chief. LA County has three Haz Mat response teams that respond 24/7, they average 1350 calls annually. Their calls run the full gamut and include illegal dumps, traffic collisions, releases from facilities, mercury spills in schools, drug labs, pipeline ruptures and chemical suicides. Staffed with 18 responders, 3 supervisors and one manager they also have some unique and high-profile calls that include the Aliso Canyon natural gas leak, Maywood Fruitland Panda metals fire, the Delta fuel dump of 15,000 gallons of jet fuel, refinery fires and now the Butane Honey Oil labs or BHO labs that extract THC using Butane. The BHO labs present a significant hazard in urban areas because of the flammability of butane and the potential for destructive and powerful explosions. Needles to say this is a busy group that is vital in protecting the community.

As if they dont do enough the LA County CUPA also does site mitigation for contaminated sites using their Corrective Action authority. Mitigation of these contaminated sites helps to restore and revitalize the community by making these properties useable again, important work where land is such a valuable commodity.

The pandemic affected this CUPA too, causing a 7-week hiatus where staff worked remotely, catching up on their CERS entries and Return to Compliance notices. After that short break they resumed field work with established protocols to protect their staff and the public. LA County Fire is committed to providing the tools and training so staff can accomplish the mission, which is to protect the public health and the environment.
So, whenever you are visiting LA County, rest assured that the 4,775 employees of LA County Fire are on the job to protect us all. The CUPA program in LA County is a prime example of multiple agencies working together to achieve a common goal by working to improve compliance, responding to emergencies and cleaning up contaminated sites, it takes them all to get it done in an area so large and densely populated.

Modoc County - A CUPA in The State of Jefferson

Modoc County - A CUPA in The State of Jefferson

Modoc County - A CUPA in The State of Jefferson

Modoc County - A CUPA in The State of Jefferson

202 West 4th Street, Alturas, CA 96101
(530) 233-6310

Located in the far north east corner of California where the west still lives, Modoc County is the twelfth largest county and the least populated in the state. Truly a rural county with two people per square mile, compare that to LA Countys 2,344 people per square mile, so it is easier to socially distance here. There is even a CUPA up here in the wild west. Modoc County Environmental is the CUPA for the county and I recently had a chance to chat with the Director Warren Farnam and his CUPA sidekick Chris Murray.

Every CUPA has their own challenges, typically with staffing or inspection frequency. Some have dozens of inspectors and that is just for the six CUPA programs. It was truly eye opening for me to hear the Modoc County story. I mentioned Warren and Chris were the CUPA guys, well they are also the food inspectors, septic, water well, land use, animal control and code enforcement guys covering 4,300 square miles. Environmental Health staff consists of the Director, one senior staff, one admin staff and a part time technician to implement 22 programs in the county. It is a challenge just to keep up with the changes to the CUPA program let alone 16 other programs that all require training and technical expertise, not to mention the different interpersonal skills required.

Modoc County Environmental Health has the typical rural challenge of implementing not only the CUPA program but also many mandated critical public health programs that keep us all safe and healthy, whether its is a clean restaurant or clean water we all rely on them. So with two staff and a relatively small inventory for all business, balancing the mandate with the funding is a huge challenge. Actually setting reasonable fees that can fund all of these programs is impossible so smaller counties rely on the State rural reimbursement and realignment funding from the local budget to make it work. Changes to the CUPA program over the years have impacted every CUPA but smaller agencies that could easily handle hardcopy files had to switch to electronic reporting. This change tripled the staff time spent on data input. We all know that data can be important but there is a steep price to pay for the rural agencies that have less staff and fewer resources, it can bury them. Like many mandated programs the CUPA program has added elements like the Aboveground Storage Tank program in addition to increased annual training requirements for UST certification. Especially for smaller agencies, these additions all take staff time and bring them closer to the breaking point, where they will no longer be able to adequately implement all these regulatory programs.

Implementing so many diverse programs requires a special skill set. Modoc Environmental Health relies on outreach and education to achieve compliance. Working to help the business owners understand the requirements and ultimately comply. The 1998 UST upgrade requirements virtually wiped out the mom-and-pop gas stations, now there are only six service stations in the county and three of them are on tribal lands. That is why helping operators is critical to keeping things running and the gas flowing. Regulating any business in this tightly knit community means the operator could be your neighbor or little league coach. The approach to compliance and keeping well staff trained on the ever-changing regulatory requirements are important.

Modoc relies on the CUPA conference to fulfill the annual training requirements, attaining the number of hours can be a challenge. Warren and Chris are regular conference attendees and in addition to the training they value networking opportunities that bring state and local staff together which can create long lasting contacts that can provide critical assistance when needed. They did zoom into this years virtual conference but found it harder to attend all the sessions they needed, mainly because they were still in their office, they also really missed the networking and are hoping for an in-person conference again soon.

I recently had the chance to drive through Modoc on a post vaccination road trip. What a treat it was to explore the many beautiful natural wonders and such wide open spaces, that must be why they call it the last best place. The Lava Beds National Monument, the Lava Beds Wilderness, the Modoc national Forest and the many hot spring and lava tubes make this a very special place to visit. Like many of the distinctly unique areas of California, the residents here appreciate the natural beauty and take care of it because they depend on it. Although it may be a bit out of the way a trip to Modoc will be well worth it and you can be sure that the staff at Modoc Environmental Health will be on the job working to keep the community healthier and safer.

Orange County, Leading the Way

Orange County, Leading the Way

Orange County, Leading the Way

Orange County, Leading the Way

Environmental Health Division, 1241 E. Dyer Road #120, Santa Ana, CA 92705

CUPA agencies come in all sizes from small rural agencies to large urban ones. Our CUPA profiles have visited Calaveras County, Sacramento County and San Francisco, each unique in its own way. This time we go down south to Orange County and check in with Darwin Cheng their CUPA Program Manager. Darwin has been with Orange County Environmental Health since 2007, he is the current chair of the California CUPA Forum (CFB) and sports a law Degree from Western State University of Law, which makes his appointment as the CFB enforcement issue coordinator a good fit.

Orange County is more populous than 21 states, is home to the happiest place on earth and has a wide array of industries. Orange County Environmental Health (OCEH) delivers all of the traditional health programs from housing to food safety with a staff of approximately 200, 37 of which are in the CUPA program. OCEH is also the CUPA for the entire county.

Darwin likes to think of his unit as a well-oiled machine. In this age of technology with apps for everything, smart phones, tablets and laptops the importance of personal interaction and customer service is often lost, but not in Orange County, where customer service is the cornerstone of this CUPA. OCEH offers a variety of compliance assistance resources and one industry favorite is the California Environmental Reporting System (CERS) Lab held every Thursday from January to April. At the lab staff teaches businesses to navigate through and comply with CERS, providing the laptops and helping attendees enter or update their information. Thousands of businesses each year take advantage of this opportunity, enabling business to comply and ultimately making the inspectors job easier. This mutually beneficial service is truly customer service at its best.

The CUPA program has developed over the years and the technical expertise required for inspection staff has constantly increased. OCEH inspectors are proficient in all CUPA programs areas which makes keeping staff well trained a constant challenge. Like most agencies in the state OCEH staff attends the CUPA conference, specialized training for enforcement and investigation, the Basic Inspector Academy and other training opportunities. In addition to this classroom training OCEH has developed a FREE on-line UST training for inspection staff that helps them in preparing for their ICC certification. This online training allows staff to study for the ICC exam when it fits their schedule, eliminating multiple days of classroom training making it an efficient and cost effective alternative. OCEH intends to roll this training out soon and offer it to CUPAs statewide. This type of leadership is what makes the CUPA program so unique, the sharing of resources and the willingness to develop a training program and then with no strings attached offer it to other agencies. This has happened over and over, CUPAs sharing what they develop because they have the ability, resources and recognize the statewide benefit. Agencies of all sizes will benefit from this on line UST training for years to come.

This same big picture thinking applies to how they regulate. The CUPA program started with the regulation of traditional industries and as it matured other areas of regulatory oversight have emerged. Retailers have become a significant part of the CUPA regulated facilities. Large big box stores got the message early that outdated and retrograde retail products may be hazardous and were required to be disposed of properly. It took more time for that same message to get to the smaller chains, mom and pop retailers and salon suppliers. OCEH works hard to educate and assist these smaller businesses to understand the regulations and comply. Darwin believes the best approach is to work with the retail industry to develop environmentally responsible regulations and guidelines for all retailers in California and hopefully nationwide.

As the third largest county in the state with more than 8,000 regulated facilities OCEH has their work cut out in delivering all of the CUPA programs. Thankfully they have some partners helping, the six Participating Agencies (PAs) that deliver portions of the program. OCEH has developed a symbiotic relationship with their PAs, working together just like it was envisioned when the program was developed. OCEH meets with the PAs quarterly, assists with enforcement, provides support with emergency response when requested and even shares the CERS portal lab training with the PAs regulated community, truly working together for the common goal of regulatory compliance.

This well-oiled machine takes pride in their experienced and proficient inspectors. That makes the staff particularly attractive to other agencies when hiring, success often results in staff turnover, creating a constant need for new inspectors. That is why OCEH has developed an intern program that helps put the CUPA program on college graduates radar as a career. The intern program is about 10 weeks long and offers students a chance to see what CUPAs are all about. Participants are given a project that fits their skill set with an opportunity to actually produce a product that is tangible. An example project is the resources for industry on the OCEH website which contains guidance for complying with the Haz Waste, Haz Mat, UST and APSA programs. The internship lets OCEH get to know the student, their strengths, work ethic and most importantly their interpersonal skills. As Darwin says, those people skills are imperative, you can train folks on the technical aspects of the program, but common sense and people skills are the foundation of a successful CUPA program.

Irrespective of size, Unified Program Agencies in every city and county in California continue to work together to protect and educate their communities. Orange County has always demonstrated the leadership and innovation that has made the CUPA program a regulatory model. So whether you are visiting the happiest place on earth, the Golden Gate Bridge or the majestic Sierras there is always CUPA on duty. The challenges, hazards, geography and demographics may vary but they share a common mission, to protect their communities one inspection at a time.

FireballAirplane on Freeway in Orange CountyOrange County Testing Haz Mat Drums

Riverside County CUPA - Hazardous Materials Management Branch

Riverside County CUPA - Hazardous Materials Management Branch

Riverside County CUPA - Hazardous Materials Management Branch

Riverside County CUPA - Hazardous Materials Management Branch

4065 County Circle Dr, Room 104, Riverside, CA 92503
(951) 358-5055

An Inland Empire CUPA

The diversity of the 58 counties that make up our beautiful state of California never ceases to amaze. Our profiles have gone from idyllic beaches, the majestic Sierras, urban hubs and rural retreats. This time we stopped in Riverside County, with 2.4 million people its the fourth largest county in the state and 10th largest in the US, encompassing 7300 square miles its about the same size as New Jersey. The natural beauty includes numerous regional Parks like Idyllwild and Lake Cahuilla Recreation Area plus natural wonders like Jacinto Mountains and Joshua Tree National Park. The County seat and most populous city is Riverside and the Coachella Valley in the central region of the county includes Palm Springs, Indian Wells, La Quinta and more. Riverside is a dynamic county and one of the fastest growing counties in the state with more affordable housing and a diverse workforce. Centrally located and bordered by Los Angeles County on the west and stretching to Arizona on the east its a short drive to either. While agriculture has historically been the dominant industry the technology sector and manufacturing are gaining ground fast. Renewable energy is also gaining ground with over 2,000 megawatts of capacity, one of the largest for a county in the State, plus over 4,000 wind turbines.

Riverside County Department of Environmental Health, Hazardous Materials Management Branch is the CUPA and I recently caught up with Nicholas Crain to find out all about their program. Nick has been with Riverside since 2007. The Haz Mat Branch has close to 8,000 facilities in their inventory and they implement all six CUPA regulatory programs. As the CUPA, they also have two Participating Agencies (PAs), Corona Fire which does Business Plan inspections and Riverside Fire which does the Business Plan and APSA programs. The Branch has a staff of 39 with 28 inspectors. The inspectors here are all trained and perform inspections in every program, so they are well rounded professionals. Due to the sheer size of this county, there are 4 Branch offices to improve customer service and efficiency, reducing staff drive time and making it more convenient for business owners is important.

Riverside like most CUPA agencies prioritizes customer service and education with a positive approach, almost like a consultant for local business in partnership to achieve environmental compliance. While outreach and education efforts get the majority of facilities to comply, there are always those few recalcitrant sites that just wont comply without some form of enforcement, facilities here have to earn this enforcement. Riverside County has a robust enforcement program that pursues a graduated series of enforcement. Multiple checks and balances exist in daily processes to ensure proper violation classification and enforcement escalation for violations observed during inspections. For violations that require escalation, the internal Administrative Enforcement Order (AEO) process for formal enforcement is streamlined and accessible with over 58 AEOs being conducted in the last two years. In addition, the City of Riverside PA has started utilizing the AEO process for enforcement within the jurisdiction of the PA, utilizing CUPA staff. The City of Corona PA is willing to soon start this process as well. This parallel enforcement strategy is expected to make enforcement more comprehensive and consistent within Riverside County for all businesses, whether regulated by the CUPA or a PA. The CUPA works very closely with Riverside County's Office of the District Attorney (DA) staff on Statewide and local enforcement cases, while also being an active participant in the DAs Environmental Crimes Task Force. All of this is done to keep the playing field level for all business and eliminate any economic advantage noncompliance would provide.

Training is a priority for every CUPA, and Riverside puts all of their new hires through a rigorous training program to ensure they are fully trained within six months. Ongoing training is attained through attendance at the annual CUPA Conference and internal refreshers. In addition to just attending, the staff from Riverside are perennial trainers at the conference, not only sharing their knowledge but by being the trainer which always increases your own knowledge and broadens your perspective. All of this training is vital to keep abreast of the ever-changing regulations in the CUPA program.

Riverside's Haz Mat Branch also helps staff the County's Hazardous Materials emergency response team. All staff are trained to the Haz Mat Technician level with ER responders to the Specialist level. Being a member of the emergency response team gives inspectors a valuable perspective and improves their skill set, but participation on the team is voluntary. The Emergency Response Program consists of a joint agency response with Cal Fire/Riverside County Fire that respond 24 hours a day throughout the county. In addition, staff respond with 3 city Haz Mat Teams (Cities of Corona, Hemet, and Riverside), and conduct complaint investigations, including responding to Cal EPA and DTSC referrals. In the past, emergency responders were drawn from inspection staff responding to emergency calls throughout the county 24 hours a day for the on-call period. They now have dedicated staff to take care of the daytime calls and to provide supervision. The CUPA logged in about 920 Emergency Response Complaint Investigations (ERCIs) during the last fiscal year.

The pandemic affected this CUPA just like every agency and business in the nation. They staggered office time for staff and performed contactless inspections while providing increased support to businesses. The UST program continued to perform inspections after a two-week interruption, as these inspections were conducted outdoors, with other inspections resuming shortly after once safeguards were put into place to protect staff. They are now back to normal and hope to remain that way. To help attract new staff they have a ride along program and also draw from UC Riverside and Cal State San Bernardino for internships on special projects. The growing population and business inventory mean that they will need to sustainably increase staffing continually, so recruitment is an ongoing endeavor.

The Riverside CUPA is a shining example of what the Unified Program is all about, providing outreach and education to business and ensuring a level playing field. A diverse and dynamic County of Riverside has it all from recreational lakes and gorgeous mountains to their spectacular and vast desert. So the next time you are in the area stop in Riverside County where you can be sure the staff is always there to protect you, 24 hours a day.

Sacramento County Environmental Management Department

Sacramento County Environmental Management Department

Sacramento County Environmental Management Department

Sacramento County Environmental Management Department

10590 Armstrong Avenue, Mather, CA 95655

Profiling Sacramento EMD: A Study in Change and Consistency
By Bill Lent

A Changing Landscape

Rocket engines, now gone silent, used to reverberate across Sacramento's cityscape and dominate the local economy. The Tower Theater and state fair were marquee attractions to this self-described "cow town". We caught up with Marie Woodin, The Interim Director of Sacramento's Environmental Management Department, who cannot afford the time to wax nostalgic for industries departed, or air bases long since closed. That was the Sacramento of yesteryear. The agency has 124 staff to support 32 regulatory programs. A large component is their CUPA program which has 30 staff members and 4,000 inspections to oversee with new college recruits to hire and a regulatory playing field to keep level.

Today, Sacramento is the thriving capitol of the most populous state in the U.S.A., a techie's and hipster's destination, an ever changing landscape with a healthy and growing downtown that features the Golden One Center for NBA action and concerts, plus a sizzling nightlife. Sacramento has been deemed the Farm-To-Fork capital and the surrounding 1.5 million acres of farm land makes that a reality. In order to keep people and the environment safe in such a dynamic setting, the Sacramento Environmental Management Division (EMD) must challenge every assumption of business-as-usual. EMD is constantly working to stay ahead of changes in the law, industry, work force and society. Whether Marie's team is inventing new fee systems to reward good players, or training staff how to inspect cannabis growing operations, Sacramento EMD is creating solutions to problems others don't even know exist.

Attracting New Talent and Keeping a Vital Workforce

A healthy economy of emerging industries, including technology, biotech and manufacturing, make attracting new CUPA employees especially challenging. True to their innovative nature, Sacramento County tables the usual job fairs and workshops to attract students, but also uses a variety of social media platforms to more effectively reach out to the new workforce. This effort helps to spread the word that a career in the public sector is personally rewarding and pays well. The Agency has a robust intern program that helps ensure the job is a good fit for both the agency and the individual. In the city of Farm-To-Fork, EMD benefits from Intern-To-Employee strategies, resulting in many excellent CUPA staffers.

The CUPA universe has become so complex and technically challenging that it could give you a stabbing headache, like too much Leatherby's ice cream, a local favorite, too quickly. The CUPA program started in 1993 as a simple way to consolidate, coordinate and improve consistency of the existing regulatory program. Today, that simple concept has grown exponentially in size and complexity. In response to this increased demand for technical expertise, the EMD has assigned specialized teams for UST inspections, installations, removals and for Cal ARP oversight. While specialization is needed, the well-rounded generalist is also a valuable commodity and EMD incorporates a holistic approach to training their specialists. When needed locally or deployed via mutual aid, Sacramento EMD staff members will be a very valuable asset, able to assist in all core programs seamlessly.

Canna-Do Attitude

Not unlike the Gold Rush of 1849, the legalization of cannabis has the potential of dramatic impacts on California. The products will vary from choice "buds" to extracts, oils, creams and edibles. Along with the associated manufacturing processes, the cultivation and retail industry is projected to generate billions of dollars into the state economy. The City of Sacramento passed an ordinance, which allows indoor cannabis cultivators and manufacturers, they are issuing 200 licensed permits to these business groups. The Agency is ready for the challenge and is training their staff on the unique hazards that they may encounter during inspections, from explosive gases to poison oak. They will have a team of inspectors that will work to educate the stakeholders and to ensure compliance while this industry continues to develop, stay tuned.

Enforcement: Leverage, Not Punishment

True to their pioneering nature, Sacramento EMD incorporates unique enforcement tools in their compliance program. To improve operator education/awareness, EMD created short compliance videos and have linked them to the inspection reports so owners and operators can easily view them using their smart phones. For businesses requiring additional oversight, the MFI, or More Frequent Inspection program, focuses resources on facilities that have critical violations and increases the frequency of inspections on these facilities until their level of compliance improves. Finally, EMD provides a portion of their enforcement money to compliant businesses as an Enforcement Revenue Credit, this is based on an algorithm addressing agency costs, etc., then reduces compliant facilities' bills as an incentive for continued compliance. Ensuring a level playing field is never easy, but the EMD strives to do just that, enacting enforcement actions businesses, and local, state and federal agencies, when necessary and rewarding compliance with innovation.

In Conclusion...

Sacramento County Environmental Management Department has always been a leader with great vision. They were a founding member of the California CUPA Forum and are active in the annual training conference and statewide training of efforts while also participating in many work groups and committees that help improve CUPA program delivery statewide. Their success is the result of never being afraid of innovation or changes that improve program implementation. The Agency's long history of success and leadership are one of the many examples of CUPA agencies through California working and looking forward to make our great state healthier and safer.

San Diego Department of Environmental Health

San Diego Department of Environmental Health

San Diego Department of Environmental Health

San Diego Department of Environmental Health

5500 Overland Ave #170, San Diego, CA 92123

Protecting the environment and enhancing public health by preventing disease, promoting environmental responsibility and, when necessary, enforcing environmental and public health laws. Our goal is "Healthy People in Healthy Communities Free from Disease due to the Environment." San Diego Department of Environmental Health accomplishes it's mission through the work of its four divisions.

  • Food and Housing (FHD) conducts more than 39,000 restaurant and food truck / food cart inspections each year and issues the appropriate A-B-C grade card.

  • Land and Water Quality tests the water of our world-famous beaches and bays and posts the results for residents and visitors.

  • Community Health conducts collection of household hazardous materials in the unincorporated county; coordinates the county's asbestos and lead programs; and runs the vector control program to keep us safe from diseases such as West Nile virus, hantavirus, Lyme disease, and others.

  • Hazardous Materials Division regulates more than 13,000 businesses to ensure that hazardous materials, hazardous and medical wastes, are properly cataloged, stored and managed.

San Luis Obispo County CUPA Program

San Luis Obispo County CUPA Program

San Luis Obispo County CUPA Program

San Luis Obispo County CUPA Program

2156 Sierra Way, San Luis Obispo, CA

Taking a SLO Ride Down the California Coast

Our CUPA profile this time takes us to San Luis Obispo County. Located midway between San Francisco and Los Angeles, San Luis Obispo has a lot to offer from its beaches and parks to its many attractions. The County of SLO as its referred to has some of the most picturesque beaches in California that include Pismo beach, Shell beach, Avila Beach, and Morro Bay. Attractions include Hearst Castle or the Mission at San Luis Obispo de Tolosa, the Monarch Butterfly Grove, and Montana de Oro State Park with its numerous hiking trails, just to name a few. San Luis Obispo County is the sixteenth largest county in the state, has a population of about 260,000 and like many California counties, agriculture is a big industry here with strawberries as their major crop along with a vibrant wine industry. The best things about this county are the unparcelled natural beauty, the many outdoor activities, the bays, state parks and the small town feel it has maintained.

I was able to sit down with their CUPA program manager Peter Hague, to get the lowdown on the CUPA here. The SLO CUPA is administered by the County's Environmental Health Division which has a staff of 28, including five staff members in the CUPA program. Peter started with Environmental Health 16 years ago as a food inspector but with his background in Environmental consulting and marine science he soon transitioned over to the CUPA program. Like CUPA inspectors across the state, the staff at the County of SLO know the key to getting business to comply and maintaining that compliance is education. The inspectors here are educators first, helping operators to comply with the complex regulations of the many CUPA program elements.

Whether it is USTs, Haz Waste or Cal ARP, understanding and complying with requirements is a challenge for every business owner. The staff here have helped Cal ARP regulated facilities either reduce their chemical inventory below the regulatory threshold or change the process entirely, for example, by switching from gaseous chlorine to liquid bleach. These changes not only reduced the regulatory burden on the business but also reduced the hazard the site presents, making the community safer, truly a win-win solution. The UST regulations are constantly changing, so helping operators comply is a never-ending task, the inspectors here are very involved in every installation and upgrade of USTs to help operators navigate through the process successfully. Staff have also helped UST operators understand the corrosive nature that diesel fuel can have and how aggressively it attacks steel tanks, important in this county that relies heavily on groundwater for drinking water and irrigation. They know that preventing pollution is cheaper and easier than cleaning it up. While compliance is the goal, there are always facilities that just will not comply. SLO CUPA has used the AEO process for enforcement of flagrant violations like raised UST sensors, spill reporting and system tampering. The process has worked well for them and has been tested all the way through the Administrative Law Judge (ALJ) and was upheld each time. While no one wants to do enforcement, it is an integral part of every regulatory program.

The SLO CUPA has done several things to help business comply, like promoting the Household Hazardous Waste program. Every landfill in the county has a collection site and in addition to accepting homeowner waste the sites also take appointments for businesses to bring in their generated waste. Giving businesses a convenient and affordable waste disposal option has significantly reduced the number of illegal roadside dumps, which helps this CUPA since they respond to Haz Mat calls countywide. The EHS staff are required to be Registered Environmental Health Specialists (REHS) and are on call for hazardous materials incidents, restaurant fires and sewage spills. The CUPA staff are trained to the Haz Mat Technician level and are part of the countys Hazardous Incident Response Team (HIRT), recently certified as a Cal OES Type 1 Team. The HIRT also includes Cal Fire and other regional fire departments that regularly train and drill together with the CUPA to constantly increase their proficiency. This partnership also allows the CUPA staff to focus more on clean up and public health aspects such as evacuations or reoccupying a building. To get responders the vital information they need when they need it, they have an HMBP cell phone application for responders. The app enables first responders to get facility information on-scene, just like the law intended, another critical improvement that protects responders and makes this community safer. The HIRT also involves local businesses and trains with them, which helps familiarize responders with these facilities while building trust and the relationships that are invaluable when emergencies occur.

Training is a challenge for every Unified Program agency. The County of SLO attends the CUPA conference every year and takes advantage of the California Hazardous Materials Investigators Association (CHMIA) conference which is held annually at nearby Shell Beach. Another local training resource they utilize is the California Specialized Training Institute (CSTI) which offers an array of training on Haz Mat response and planning, including the Haz Mat Technician series, a requirement for all team members here. The pandemic has changed the way training is delivered and much of it is now delivered virtually. While all of these sources provide valuable training, state agencies that are responsible for oversight of each program are encouraged to leverage the virtual environment to offer more training throughout the year to help staff understand the more complex issues and be aware of current or upcoming program changes. Virtual training is cost effective and could be held statewide. Local agencies would save on staff time and travel and the state agencies would be helping to proactively improve consistency statewide. The state oversight is an important component of the Unified Program and the evaluation process is a key element of this oversight, providing valuable input and perspective on each local program. The evaluators look at every aspect of the of the program in detail and while they are extremely knowledgeable on their respective programs. To enhance the evaluation process, it could potentially be beneficial if retired CUPA inspectors are included as part of the evaluation team to help provide that local, and holistic, perspective.

The pandemic has changed more than just the way training is delivered, staff has had to work remotely and conduct inspections and outreach. Outreach during the pandemic also included providing COVID-19 related best practice guidance to the regulated businesses. Fortunately, the SLO CUPA was ahead of the curve in working remotely. They have been using tablets in the field since 2006, so it was more like business as usual. While we all want to return to normal, at least the staff here were able to keep doing the vital work to keep facilities inspected and compliant and the community safer.

So, the next time you are taking that ride down the beautiful California coast, make sure to slowdown in the County of SLO and enjoy the unapparelled beauty, local attractions, friendly people and small-town vibe.

San Mateo County CUPA

San Mateo County CUPA

San Mateo County CUPA

San Mateo County CUPA

2000 Alameda de las Pulgas, Suite 100 San Mateo, CA 94403

Like snowflakes, no two CUPA programs are identical. In previous profiles we have looked at Calaveras, Sacramento, San Francisco and Orange Counties, each unique in their own way. Nestled between the bustling urban hub of San Francisco and Santa Clara County, home of Silicon Valley and all that goes with it, San Mateo is the quiet neighbor in the middle. Founded in 1856 and one of the original 18 counties in California, San Mateo County has always been a pioneer. The third smallest county in the state geographically, it lays claim to some of the most spectacular natural beauty anywhere. The contrast between the urban 101 industrial corridor and the serene coast side is stunning. San Mateo is home to San Francisco International airport and just a few miles away lies Crystal Springs reservoir, a large protected open space that serves as the water supply for most of the Peninsula and the city of San Francisco. A short drive over the hill takes you to some of the most pristine and breathtaking coastline that California has to offer, check it out at the Fitzgerald Marine Reserve, then drive down the coast through vast farmlands with artichokes, flowers, berries and more, truly the rural side of the hill.

Since the inception of the Unified Program every county in California has seen changes in the makeup of their regulated community but none more dramatic than San Mateo County. In the 50s and 60s the County was heavily industrialized, home to Bethlehem Steel, Fuller Paints, dozens of plating shops, numerous defense contractors and research facilities like Stanford Research Institute (SRI) and Stanford Linear Accelerator (SLAC). The reminders of their industrial past remain prominent, San Bruno Mountain still sports the message South San Francisco the Industrial City even though it is now the Biotech Capital of California and home to several Biotech giants and dozens of smaller biotech startups. Instead of manufacturing facilities there are now small pop up labs that come and go requiring the CUPA to inspect, educate and provide closure to this dynamic industry. In the other parts of the County, heavy manufacturing has been replaced by social media, internet and gaming mainstays like Facebook, Google, YouTube and Electronic Arts, requiring changes to the CUPAs approach and staff training as these facilities dont generate the volume or types of wastes associated with previous regulated businesses. This ability to adapt to changes is one key to this CUPAs success.

To get some insight, we caught up with Marjorie Terrell, the CUPA Manager for San Mateo County. Marjorie has been with San Mateo County for 13 years. A Stanford graduate, Marjorie spent four years with the city of Minneapolis Environmental Services Division, so she has seen how it is done elsewhere. Like California, Minnesota is a very environmentally conscientious state, allowing Marjorie to apply the knowledge gained early in her career to the San Mateo County CUPA program. Her education and experience have given her a unique perspective and prepared her for the challenges the CUPA program presents. Marjorie is currently a member of the California CUPA Forum Board and serves as the Boards Treasurer and CUPA Conference Co-Chair.

The San Mateo CUPA program is administered by the countys Environmental Health Division, a division of San Mateo County Health. The Divisions CUPA program has 13 inspectors, one technician plus 2 administrative staff and is the CUPA for the entire county, implementing all of the CUPA programs across the 20 incorporated cities and unincorporated areas, as there are no participating agencies. In addition, the Countys CUPA inspectors perform storm water and waste tire inspections.

The County has a long history in the Unified Program. San Mateo County was the first CUPA certified in California in 1997, developed the model application used by many current CUPAs, has hosted the annual training conference more than any other county and was a founding member of the California CUPA Forum.

The evolution of the CUPA program and the change from hardcopy inspections to a paperless world has been a challenge for every CUPA. Marjorie looks on the bright side of this transition and the ability to get timely and accurate data in the electronic world. The data has shown that all of the outreach, education, inspections and enforcement have significantly improved compliance, reducing the number of illegal disposal incidents and emergency response calls. The method used to measure improved compliance tracks specific violations and the time it takes for the violation to be corrected. The data has shown steady improvement and validates the CUPAs efforts, after all compliance is the goal and education is the most effective tool.

Speaking of emergency response, way back in 1985 when the Business Program was just getting started, it was promoted as an effective way to provide information to first responders on the inherent hazards a facility may pose. In reality, that information was hard to get to responders in a timely manner and more often than not that information sat in a file cabinet or a box in someones office. San Mateo has rolled out a program that works in concert with their local portal that provides responders on scene access to vital contact information, inventory and site maps for facilities. This is accomplished using the HazTracker application and provides access via smartphones and computers. The next phase is to integrate this with the new Computer Aided Dispatch system the county is launching which will flag facilities regulated by the CUPA program. This truly is an improvement that may be lifesaving and has been a long time coming and another benefit of the new paperless world.

Always a topic of debate, the local portal has been a valuable tool for San Mateo County. The portal has improved customer service because it allows the inspector to assist operators with submissions, sends reminder e-mails to facilities with overdue business plan submissions, and provides information to first responders. In the second half of 2019, the portal will be launching a compliance module which will enable facilities to see their compliance status, view their inspections, and submit compliance verification documents. Like everything new, it has taken time and effort to develop; but in the end, the local portal is helping San Mateo facilities comply with the ever-increasing requirements.

San Mateo has demonstrated that the ability to adapt to changes in industry types, staff, data handling, outreach and enforcement are central to the Unified Program's success. The Unified Program needs leaders like Marjorie to take the program to the next level and into the ever changing future. Marjorie leads a team that she calls the best in the state because every member has unique strengths that complement the others creating a regulatory program that works with industry to make San Mateo County a great place to live, work, and play. While some of the neighboring jurisdictions may pay a little more or have shorter commutes, the positive attitude, job dedication and drive for innovation exhibited by this CUPA team keeps them together. They are able to work together cohesively and seamlessly just like the Unified Program was designed - consolidated, coordinated and consistent and with leaders that continue to demonstrate the pioneer spirit, blazing new trails and leading the way.

SFDPH - Hazardous Materials and Waste Program - San Francisco

SFDPH - Hazardous Materials and Waste Program - San Francisco

SFDPH - Hazardous Materials and Waste Program - San Francisco

SFDPH - Hazardous Materials and Waste Program - San Francisco

1390 Market Street, Suite 210, San Francisco, CA 94102

San Francisco CUPA "The Agency that Knows How"

San Francisco is one of the most iconic cities in the USA, it has been called the "City that knows how" or "Bagdad by the Bay" but never Frisco. I have been a lifelong resident of the Bay Area and San Francisco has always just been known as "The City" to me, just look at the jerseys of the Golden State Warriors. The Citys colorful history extends from the rough and tumble days of the Barbary Coast with its Shanghaied Sailors and the gold rush era to the 1906 earthquake and fire that would remake the city. Todays San Francisco is far different from the rugged port city run by longshoreman or the Haight Asbury hippies and the flower power movement of the 60s. Todays San Francisco is one of the most desirable yet expensive places to live in the world, boasting a very diverse community with all of the associated urban issues. This presents an enormous challenge for regulatory and public health professionals that must adapt to a rapidly changing world. The City is unique in many ways and this includes being the only CUPA that is both the City and County. The City & County of San Francisco (CCSF) is the CUPA for San Francisco. The Department of Public Health (DPH)-Environmental Health Branch (EHB) is the lead agency within the CCSF for implementing CUPA requirements. Within the EHB, the Hazardous Materials and Waste Program (HMWP) implements the CUPA requirements and is one of seventeen programs administered by EHB. I recently had an opportunity to sit down with the HMWP Program Manager, Paula Stewart, at the 2018 annual CUPA Training Conference and got a firsthand account of how life is in the big city.

EHBs mission is to, "Improve Environments, Protect Health and Promote Equity." In that effort, the Citys CUPA regulates approximately 2500 facilities with 11 inspectors, two program leads, one public health technician, 2 administrative support staff and a manager. Inspectors are assigned to specific districts and handle all Unified program elements as well as two non CUPA programs, Medical Waste and Chlorofluorocarbon Recovery and Recycling. Over the years the types of industry in the city have changed, many of the longtime heavy industry types, like ironworks, plating shops, woodworking and manufacturing have left the city. These industries have been replaced by a wave of biotechnology, research facilities, hi-tech industries, educational institutions, urgent care facilities, microbreweries/brewpubs, gourmet food and beverage facilities and cryo spas where liquid nitrogen and dry ice may be commonly stored for made to order ice-cream, specialty beverages and spa treatments. Occupying 49 square miles and with nowhere to go but up, high-rise buildings have become a large part of this CUPAs inventory. They have 468 buildings over 400 feet tall packed into the area with 100 more under construction or planned, no urban sprawl here. The unique makeup of the city, with mixed residential and industry everywhere complicates the CUPAs mandate to protect the public health and safety. That is one reason that DPH regulates all facilities with an aggregate total of 55 gallons of hazardous materials, counting all containers one gallon or larger.

As a manager that started her career in 1992 as a district inspector Paula has seen both pre CUPA and post CUPA programs and appreciates the organization, tools and support she receives as a CUPA. She mentioned such highlights as:

The availability of training which has gotten increasingly better with the centerpiece being the annual CUPA Conference augmented by Technical Advisory Groups and CUPA Forum Board sponsored trainings such as UST Inspector Training, Tiered Permitting, McCoys Hazardous Waste Generator, Train the Trainer and the recently completed cannabis training for inspectors. Sharing these training opportunities is cost effective, beneficial to new and seasoned inspectors, and provides opportunities for staff of all experience levels to share experiences and network.

The enforcement tools that are now available like the Administrative Enforcement Orders help streamline enforcement which helps as a deterrent to other businesses, validates the inspectors efforts and facilitates fair and equitable administration of CUPA program requirements.

The regional, program specific Technical Advisory Groups and CUPA Forum Board meetings are a great way of sharing information and problem solving as well as learning about what neighboring agencies are doing, emerging trends and new legislation.

CERS presents a new challenge, one that will take some time and some changes to overcome but it will ultimately help both regulators and industry. The introduction of field inspection tablets to eliminate paper and improve data input will ultimately improve the CUPAs implementation of CERS.

San Francisco has always been known for it's innovation and the CUPA program is no exception, here are a couple of examples of their trendsetting ways:

The Green Business program requires participants to comply with a checklist of specific items that take them well above the compliance baseline. This helps give residents some peace of mind knowing that the business is both conscientious and uses more environmentally friendly products which are typically less hazardous. The benefit for the business is a designation as "Clean & Green" with associated outreach which can help in an environmentally aware city where industry and residential communities are located in close proximity. The benefit for the CUPA is a subset of facilities setting the standard by going beyond compliance and making the inspectors job easier and more rewarding.

In 2016, the CUPA established a Registration and Compliance Assistance unit. This unit field screens industry sectors to identify businesses likely to be regulated by the CUPA and helps new businesses and public agencies comply with the complex regulations in the CUPA programs. They help businesses set up a CERS account, explain the specific program requirements and operate similar to a consultant in assisting businesses and public agencies to achieve compliance. Compliance is always the ultimate goal and that is why outreach and compliance assistance is a program priority in fact it is a directive from the mayors office. This unit has helped improve business compliance and helped to get City Departments and sister agencies into compliance. Public agencies should always set the standard for compliance but getting them there can take some effort and this compliance team has made a difference.

The scent of marijuana has long been wafting through music venues like the legendary Fillmore Auditorium and Winterland or the city streets like, well just pick one. As Californias newest industry, cannabis cultivation, processing and associated industries are estimated to generate 5 to 7 billion dollars for the state economy. In 2015 The City established an Office of Cannabis, allowing only indoor grows, currently there are forty growers registered with the office. They also have 56 processing facilities that extract the essential oils from cannabis. These facilities use a variety of solvents from butane, carbon dioxide, alcohol and ice water, each with their own inherent hazards. Various EHB programs including the CUPA work closely with the Office of Cannabis, Fire and Planning to permit and inspect these sites. CUPAs are still trying to find their role in this emerging industry and learning what works, new trends, success stories and mistakes helps to make us all better, so please share as you learn.

Like every employer the City is always trying to attract the best and brightest people for their CUPA program. San Francisco has started an intern program that allows them to bring in trainees from local colleges to work on a specific project. As part of this program the agency must provide training to the intern that would qualify them to work in the CUPA program. The intern receives training in all six CUPA program elements including ICC and APSA certifications in exchange for the work they do on a project. This is a two year program that is mutually beneficial allowing the intern to see if they would like the job and enabling the agency to learn about a potential permanent employee.

San Francisco is something different to everybody from a tourist mecca, a sanctuary city or a regional cultural hub, all of this make it a challenging place to implement a regulatory program like the Unified program. In the end we all do the same job but have different challenges and whether you are in Siskiyou county or San Diego county the regulations are the same. The City is a great place to live, work, play and visit and EHBs vision is to "Make San Francisco the Healthiest Place on Earth". They are definitely well on their way in part due to the work of their CUPA staff.

Stanislaus County Department of Environmental Resources

Stanislaus County Department of Environmental Resources

Stanislaus County Department of Environmental Resources

3800 Cornucopia Way, Suite C, Modesto, CA 95358

Stanislaus County Part of the Food and Water Network
Located in the heart of the Central Valley, Stanislaus County stretches from the Sierra foothills in the east to the Coastal Range overlooking San Jose and the South Bay to the west. Manufacturing and warehousing-distribution are its top two industries. However, Stanislaus is still close to its agriculture and food processing heritage due to three key features: the Mediterranean climate of dry summers; three major rivers that bring water and nutrient-rich volcanic sediment from the Sierras; and almonds being the primary agricultural product. An aerial view makes it easy to see that most of the industrial, commercial, and residential real estate hugs the freeways and centers on the county seat of Modesto. Most of Stanislaus population is just over half a million people. While there is a lot going on in Stanislaus County in the variety of dining options, outdoor activities, or even a rodeo or three, Stanislaus really plays a supporting role from Californias economic backfield.

CUPA, Hazardous Materials, and the Department of Environmental Resources
To get the full scoop on the local CUPA here, we went to Mr. Alvin Lal, their CUPA manager since 2019, who has been with County for 15 years and with the CUPA program for the past 10 years. The Stanislaus County CUPA is the Hazardous Materials Division (HMD), part of the Countys Environmental Resources Department of about 85 staff and 11 services areas. The HMD has a staff of 20, including Hazardous Materials Specialists (HMS), Senior HMS, Environmental Technicians, and Environmental Resources Aides. In addition to the five CUPA programs, HMD is responsible for non-CUPA programs such as Site Mitigation, Monitoring Wells, Medical Waste, Household Hazardous Waste Facility, and the 24 hour CountyWide Emergency Response Team. The HMD regulates about 2,500 facilities in Stanislaus County.

Education is our Core
Stanislaus County CUPA prides itself on being business friendly, building a healthy community, and providing effective and efficient delivery of public services through a balance of science, education and environmental regulations. This CUPA knows that outreach and education is the key to compliance from businesses. That is why they have hosted multiple workshops for CalARP, Hazardous Waste Management, and CERS since 2014. This CUPA is also in partnership with Central Valley Chemical Safety Day (CVCSD), where the main emphasis of training is in chemical safety in industry. The events include CUPA programs and regulations, Industry Operator Safety, and extremely hazardous materials, like anhydrous ammonia. The majority of their CalARP sites use ammonia as a refrigerant for food processing, so RETA-certified technicians appreciate the workshops that explain refrigeration systems and vendors that offer demos of new products.
Held at the Stanislaus County Fairgrounds the first Thursday in November each year, it attracts close to 400 participants, including State and Local Regulators and Emergency Responders. Alvin is a member of CVCSD since 2011 and Co-Chaired the committee from 2017 to 2021. Keeping current on the ever-increasing training requirements is a challenge and Stanislaus County CUPA relies on the annual CUPA conference for much of their training needs. They also conduct their own monthly in-house trainings.

Our New Normal: Maximizing Compliance
Like all of us, the pandemic made field work more rigorous, although they did conduct the required UST inspections. Thankfully, they are 90% back to normal, but CUPA staff now spend more time on the computer. Administration of the CUPA program is a challenge even without a pandemic, and there never seems to be enough time. When Alvin stepped into the HMD manager role, he coalesced his priorities of accountability, consistency, and succession planning.

Continuous Improvement and State Evaluations
The triennial CUPA Evaluation is important for continuous improvement of CUPA functions and it deserves time and attention, even though staff is already spread thin. Alvin would like to see the evaluation be more of a partnership and with more tools available to assist CUPA agencies. It would be helpful if the State Boards, Departments, and Offices (BDOs) conducted workshops either live or virtually to help prepare CUPAs for evaluations or had a consultation unit like Cal OSHA for CUPA agencies to get help to resolve issues before receiving a deficiency. Streamlining the process from evaluation to progress reports to make it more of a cooperative effort might be more effective. The evaluations sometimes get sidetracked on details and lose sight of the big picture of overall CUPA Program compliance. Also beneficial to CUPA staff would be greater consistency among and within BDO evaluators, such as training evaluators. Yet at the same time, familiarity with local program issues might also improve practicality and relevance.

At our Heart
The Stanislaus County CUPA is a shining example of why local programs are successful; it is because they work together with the regulated businesses and contribute to their community. They strive to build their internal capability as regulators, they are proud of what they do, and most importantly, they are involved. Alvin says We are all Stanislaus County HazMat: one community, one team, one mission, and one vision to serve the public. That is why he also volunteered to be the Cal CUPA Forum Secretary; to learn more about issues and upcoming news about CUPA topics. Sounds familiar; locals do more work with fewer resources and they always get involved to help improve the program.

Tulare County Environmental Health Services

Tulare County Environmental Health Services

Tulare County Environmental Health Services

Tulare County Environmental Health Services

5957 S Mooney Blvd, Visalia CA 93277

Tulare County, California's Heartland

California is one of the most diverse states and everyone of its 58 counties is unique. Stretching from San Diego to Shasta and Monterey to Mono, California has It all from beautiful beaches to arid deserts and majestic mountains. Our CUPA profiles have featured many of these and this time we are stopping in at Tulare County. Located in the heart of the Central Valley and with just under 500,000 residents the County stretches from lush croplands to the majestic Sierra Nevada mountains. Tulare County offers a little bit of everything, but their biggest asset is agriculture. It is consistently one of the most productive agricultural counties in the U.S. with dairy as the most productive commodity followed by oranges and grapes, truly Americas breadbasket.

The Tulare County Environmental Health Services is the CUPA for the entire County and was certified in 1997. I was able to get Joel Martens to sit down and tell me all about their CUPA. Joel has been the CUPA program supervisor for more than 20 years, so he knows what is going on, in addition Joel is a past Chair of the CUPA Forum board and was the Issue Coordinator for the Hazardous Materials Business Plan Technical Advisory Group for 15 years.

The Tulare County CUPA implements all of the CUPA programs countywide and has eight inspectors, one office assistant and a Program Manager. Tulare exemplifies why the CUPA program has been such a success statewide. They have been able to consistently meet the mandated inspection frequencies and have achieved an extremely high rate of compliance. Their success is directly attributable to their approach which stresses outreach and education. Their UST owners and operators also tend to be less sophisticated. Many are relatively recent immigrants for whom ownership of a convenience store or gas station is their path to the American dream. As Joel says creating real relationships with these clients is vital to helping them stay in compliance. It is hard enough for regulators to stay abreast of the many changes in this complicated mix of regulatory programs let alone folks trying to make a living, raise a family and still live life.

Like many CUPA agencies Tulare has to compete for staff with agencies around the state that pay more or have more opportunities for advancement. Joel feels that they have been fortunate to have a low turnover rate for staff. This is primarily because they have been able to hire people that either live in the area already or want to live in a place where they can afford to own a home and raise a family. Whether it is new or existing staff training them in all elements and then maintaining that knowledge is a challenge for every CUPA. Tulare has been able to send their staff to the CUPA conference every year which helps them meet all required continuing education, OSHA and ICC requirements. Like many counties inspectors in Tulare are generalists in that they do inspections in all program elements. That is what makes a CUPA career so rewarding and challenging but also requires a lot of technical training. Joel would like to see some sampling and laboratory support that were discontinued and enforcement resources like the Regional Task Force meeting that was coordinated by the U.S. Attorney. These were all helpful resources in the past and resources that counties especially midsized and smaller counties typically cannot afford.

Since the inception of the CUPA program changes and advances in technology have been constant. Tulare has made significant changes in several areas that have made a difference. One of the changes that has aided first responders is the use of the HAZTRAKR application. This application lets first responders use their smartphone to access the most updated information including chemical inventories, facility maps and contact information. As the Business Plan legislation intended way back in 1986 when enacted this application protects first responders by giving them all the information they need when responding. Tulare also use an e-Compliance portal and CERS to collect business data. This allows easier input and access for business and also ensures the data in both systems is correct. Inspectors also have been using tablets in the field when performing inspections allowing easy access to facility information and eliminating some data entry. Lastly, they have utilized ESRI GIS which is able to provide detailed maps of facilities in the county and allows CUPA staff to quickly access property records, zoning requirements and pertinent facility information when preparing for an inspection. All these technological improvements help staff work more efficiently and improves the public and responder safety.

The Tulare CUPA like every CUPA wants to help business in their community to comply and thrive. Joel sees opportunities for establishing the frequency and priority of program routine inspections based on relative risk and community impact rather the existing mandated frequencies. Most rural CUPAs are going to be limited as to staffing and the ability to fully support their programs through fee revenue alone. Ideas such as the Regulatory Performance Initiative may provide for more efficient implementation by prioritizing local resources to activities that provide the most bang for the buck, that is, those that have the greatest environmental and public health benefits. It doesn't seem to make sense to inspect all hazardous material handlers and waste generators at the same frequency, regardless of risk.
Like everyone in the nation the pandemic has reduced field work and productivity although UST inspections are taking place since they can be done while social distancing. Life is slowly coming back to normal and so is this CUPA. Tulare is a shining example of the diversity, ingenuity and connection to community that makes the CUPA program so successful and resilient. So next time you are passing through the Central Valley or maybe even when you are having that cold glass of milk , know that local staff like Tulare County's staff are hard at work helping local business comply.

Yuba County CUPA

Yuba County CUPA

Yuba County CUPA

Yuba County CUPA

915 8th Street, Suite 123 Marysville, CA 95901

California is made up of 58 counties each one unique in their own way. Yuba County is a small rural county just north of the state capital of Sacramento. Yuba may be small, it is the 5th smallest county in the state, but Yuba certainly has its own personality. Yuba County has a thriving agriculture industry, affordable housing, excellent recreational opportunities and first-rate schools. Yuba is also the most biodiverse county in the contiguous United States with thousands of native plant species. Named after the Yuba river and home to vast rice fields and fruit orchards this little county is a hidden jewel. With a total population of 79,000 Yuba county has the spacious country feel that appeals to many.

We wanted to learn a little about the Countys CUPA agency so I ZOOMED into Yuba and had a chance to talk to Clark Pickell the Director of Environmental Health and Gary Cantwell the CUPA Program Supervisor. Clark and Gary have been working together for over 15 years and this CUPA is in good hands. The Yuba County Department of Environmental Health has a staff of ten and is responsible for all of the traditional environmental health programs plus the CUPA regulatory program. The Yuba CUPA has 2 primary staff members and 5 staff certified for USTs and APSA. The inventory includes 532 permitted sites, 40 tanks and 4 Cal ARP facilities. The Yuba CUPA has been a shining example of what the CUPA model is all about providing outreach and education and compliance assistance to local businesses while regularly meeting their annual inspection goals.

Rural CUPA agencies have their own set of challenges with a smaller inventory that is spread out over a larger area than urban CUPAs. The Yuba CUPA is totally fee supported their challenge is following up on their Return to Compliance notifications issued for minor violations. Typically, the facilities actually do comply but many fail to return the notice requiring follow up by the inspector to verify compliance and this takes time. The other drain on resources is enforcement which always takes time, thankfully the Yuba staffs education-based approach has improved compliance and reduced the demand for formal compliance. The California Environmental Reporting System (CERS) has impacted them and although the data collection and tracking is important it does takes staff out of the field, sacrificing some level of public safety. Another challenge for all CUPAs but particularly smaller agencies is the evaluation process. The evaluation process is an important element of the Unified Program intended to improve consistency, coordination and compliance. Unfortunately responding to the evaluation, providing updates and updating the required ordinance and code changes is a drain on valuable staff time that is difficult for these small agencies to absorb, rural agencies are typically pretty lean on administration staff.

Compounding the drain on staff time are the statewide wildfires that have become the new and scary norm. Like many counties Yuba provides staff to assist with evaluation and clean-up of the debris from burned structures. Over each of the past three years Yuba has donated significant staff time to other affected counties. The California CUPA Forum relies on participation from CUPAs statewide and no CUPA is more active than Yuba county. Gary is a member of the current Forum board, a conference planner and former presenter, student day coordinator and the Northern California UST chair. Clark was a longtime CUPA Forum Board member, past Forum Board Chair and is the current CCDEH Region 1 Chair and is on their Haz Mat, I.T. and Emergency response committees. Yuba county has had a member on the CUPA Forum board since 2005 making significant contributions and always communicating the rural county issues. Clark led the effort to develop the Integrated Standardized Checklists that helped so many CUPA agencies. That is exactly what makes the CUPA Forum so unique, CUPA agencies around the state sacrificing time for the greater good. As Clark knows, this participation pays off in training opportunities, funding and also the significant changes that result from the unified approach the Forum makes possible. Together the local agencies have a louder voice and can more effectively bring about change.

All of this statewide activity does pay dividends, the CUPA Forum helps to connect regulators from every CUPA in the state enabling critical networking. Networking allows agencies to share what they learn, provide templates, policies and innovative ideas. Yuba County has often relied on their neighbor to the South or as Clark said their Big brother. As a large urban CUPA Sacramento County has more staff and has always been there to help whether its to provide forms, plans or ideas. Recently Gary went to Colusa County to help them with new inspector training, this was made possible by the CUPA Forum Trust, check it out if you are a rural county that needs help at . This is what CUPAs are all about, helping each other whether it is during emergencies or day to day issues, big and small agencies lending a hand to each other to improve statewide implementation of a complicated program.

One of the major reasons that the CUPA regulatory model is so successful is the connection local agencies have to the community. Local staff are a part of the community and they know what works. In addition to their CUPA Forum and CCDEH activity, this dynamic duo also meet regularly with their businesses, are on the Yuba Sutter Hazardous Materials Response team Operations committee and chair the region III LEPC. The staff at Yuba county exemplify commitment to their community, Gary is a graduate of Chico State and still goes back to let students know that Health inspectors are also the Haz Mat regulators. Gary also spreads the word at Junior Colleges and high schools in an effort to get the best young minds to consider the Unified Program and Environmental Health as a career choice. Obviously this explains why everyone in the office the day we spoke was a Chico State graduate, attracting locally based staff with deep connections to the community is a key to this CUPAs success.
Yuba County may be small geographically but they have had large voice in helping shape the CUPA program statewide. Clark and Gary care about the community they live in and constantly strive to improve the way the CUPA program is delivered. So next time you are in Sacramento take a drive north and experience what Yuba County has to offer, you will not be disappointed.